Terms and Conditions

1. Introduction

Welcome to Togola Logistics. By accessing and using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you should refrain from using our services.

2. Services

Togola Logistics offers a range of services, including car purchase and sales, car rentals, cargo clearing, cargo transportation, and tourist facilities. The specific terms and conditions applicable to each service will be provided at the time of booking or purchase.

3. Bookings and Reservations

  • Car Rentals: All car rentals are subject to availability. A deposit is required to secure your booking. The deposit will be refunded upon the safe return of the vehicle in the condition it was rented.
  • Tourist Services: Reservations for tourist services must be made in advance. A non-refundable deposit may be required to confirm your booking.

4. Payment Terms

  • Payments for services must be made in full prior to the commencement of the service unless otherwise agreed upon.
  • We accept various payment methods, including bank transfers, credit/debit cards, and mobile money payments.
  • All prices quoted are in the local currency unless otherwise stated. Any applicable taxes or fees will be clearly stated.

5. Cancellations and Refunds

  • Car Rentals: Cancellations made at least 48 hours before the rental period will receive a full refund of the deposit. Cancellations made less than 48 hours in advance may be subject to a cancellation fee.
  • Tourist Services: Cancellations made at least 7 days before the scheduled service will receive a partial refund. No refunds will be issued for cancellations made less than 7 days in advance.
  • Cargo Services: Cancellation policies for cargo services will be outlined in the specific service agreement.

6. Liability

  • Togola Logistics is not liable for any damages or losses arising from the use of our services, except where such liability is imposed by law.
  • We take all necessary precautions to ensure the safety and security of your cargo and vehicles. However, Togola Logistics is not responsible for any loss or damage to property that occurs during transportation or storage, except in cases of proven negligence.

7. Use of Website

  • The content on our website is for general information purposes only and is subject to change without notice.
  • You may not use our website in any way that causes, or may cause, damage to the website or impairs its availability or accessibility.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

8. Intellectual Property

  • All content, including text, graphics, logos, and images, on the Togola Logistics website is the property of Togola Logistics and is protected by copyright laws.
  • You may not reproduce, distribute, or otherwise use any content from our website without prior written permission.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Tanzania. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts of Tanzania.

10. Changes to Terms and Conditions

Togola Logistics reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services following the posting of changes constitutes your acceptance of those changes.

11. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

  • Email: info@togolalogistics.com
  • Phone: +255 718 088 784
  • Address: Kinondoni, Mwinyimkuu Street, Block No. 4, Plot A, Dar es Salaam, Tanzania​